Square Inc is a merchant service aggregator and mobile payment company, located in San Francisco. This company markets different hardware and software products and services that include square credit card processing. With the style and compatibility of the apps, they are able to do lot better than the other similar apps. This service is best suited for small and medium companies that need credit card backup process every now and then. Square Inc started in the year 2008, and the name refers to the square card readers used for the process.
With this service, you need adhere to a monthly fee, payment gateways or minimum requirements on the usage. Nevertheless, the large businesses often complain that Square does not have a merchant support number wherein they can lodge complaints immediately. Hence, there are many complaints that need to be addressed at the earliest.
Users have been facing many issues with the usage of this mobile payment system from Square. The most important issue is with the tiny credit card reader. This fits well into the phone’s headphone jack, in all possibility is something, which you do not have.
In response to this issue, the company sent out a message to its users stating that the earlier hardware shortage problem is resolved, which is just fifty percent of the issue. The remaining issue is to manage the demand for the readers and still be able to manage the threat of frauds and chargeback. This seems to be an alarming concern over the firm, as it is credit card processing that they are dealing with. Any issues with the customer’s information or any breach in their information will lead to serious problems, which they are answerable to.
In order to manage the risks and threats, they have reduced the limits and set them very low. This has become another issue with the customers. Hence they think that the company needs to do a rethinking in this regard and come up with a solution that suits everyone the best. Square has assured that once these issues with the card readers are fixed, they would be good to resume to normal functioning.
While these issues are sorted out, since the readers are scarce, it is time to go back to IOUs and pocket for sometime rather than the square readers. Square credit card processing will get back to normal functioning as soon as all the concerns and complaints are addressed.